Spam management
Spam management is now live in your cheap helpdesk that rhymes with player:
Mark contacts as spam or not spam
Incoming spam is auto-detected and routed to a separate spam folder
Spam conversations skip the AI agent and autolabels (no point wasting tokens on junk)
Gmail inboxes sync your existing Gmail spam folder automatically
If your support team still wants to hear from that sales lady at Gorg*as, they can unblock he from the spam folder or under Settings > Blocklist.
MESSAGE FROM THE (CO)FOUNDER:
It’s Friday. You know what would be awesome? Getting this free app trying to replace Gorg*ias across 100 reviews on Shopify appstore:
Yes you, you could do it by leaving a review in the appstore. Takes you 20 secs:
https://apps.shopify.com/commslayer#modal-show=WriteReviewModal
If you have any issues we have still been dropping ball on, ping us on karri@commslayer.com. We have a lot going on so from time to time we drop some urgent issues.
Speaking of having a lot going on: order duplication from the sidebar is shipping next week. Order editing from the sidebar right after. A crazy new chat widget feature is in the works. And another one replacing yet another $99 app....
But first, help us get past 100 reviews? You know what to do!
Karri / cofounder