Edit & create draft orders from the sidebar
A year ago someone told us this was the only thing stopping them from migrating over:

it’s live today! I’m not even trying to say we were quick or anything with this one.
You can now edit and duplicate orders directly from the conversation sidebar.

Edit orders:
Add or remove products
Change quantities
Add custom line items (name your own price)
Add or update shipping lines
Apply discounts to specific line items
Update shipping address
Edit notes and tags
Duplicate as draft order:
Copies all line items and customer info
Choose to copy shipping/billing address
Apply a discount (fixed or percentage)
Set shipping to free, same as original, custom, or let the customer choose
Reserve inventory for 24 hours
Sidebar also now shows refund history more clearly:

Order editing is a rabbit hole: We can't guarantee it's 100% perfect yet with edge cases, so test it out and let us know if anything breaks. Duplication should be OK as is.
Tell about Commslayer to one friend (exactly one, not two) and help us grow further! No affiliate links available as we run tight margins. We can add a plan where you pay more to pay for your affiliate link?
And as usual, appstore reviews are more than welcome to help us cross Go*rgias in rankings: https://apps.shopify.com/commslayer#modal-show=WriteReviewModal
-Karri/cofounder