QOL updates
Quick follow-up from yesterday: the AI provider outage took maybe an hour. Should be back to normal.
Here are a few quality of life feature updates we forgot to announce:
In Settings → Agents you can turn off a team member's ability to refund and edit orders or subscriptions.
On the order sidebar you can now Hold fulfillment next to refund, cancel, and edit (it asks for a reason). If it's already held, Release hold is in the same place.
The conversation list has a bulk select toolbar. Select tickets and assign, label, or resolve them without the extra click through the header. Hold shift to select a range, no need to click checkboxes anymore.
....and there's a new contacts page! List plus contact detail, with notes, all conversations, orders, and subscriptions:
-Karri / cofounder