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Requesting an auto reply feature similar to Zendesk, that automatically sends a confirmation email when a new support ticket is submitted. This helps reassure users their request has been received. Example: <img data-width="100%" data-align="left" data-featurebase-content-key="661cd5d8c249ccbc0c45dbed/post/68587253926939087270ebd3/0197997e-0db2-7830-bb65-852537ec11ba/b64u-aW1hZ2UucG5n.png" src="https://661cd5d8c249ccbc0c45dbed.featurebase-attachments.com/c/post/68587253926939087270ebd3/0197997e-0db2-7830-bb65-852537ec11ba/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260520T200000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260520%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=dca392687b687e8e3fc7f9e44916bacc1b3db9fca773a34ed549f78773fe99b5" data-featurebase-content-filename="image.png">

Add Auto Reply Functionality for New Tickets

keven liu

Commslayer

Add Auto Reply Functionality for New Tickets

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