Add native phone integration
Right now we use twilio so customers can call us.
You currently integrate with aircall but it is expensive, requires a minimum of 3 agents, and with something like twilio it could be done at a fraction of the cost.
I think a native way to integrate phone calls with commslayer is essential for good customer service.
Comments2
Charlie S
Dec 12, 2025
Totally agree, please make this happen, Aircall is sooo pricey!
An Anonymous User
Sep 27, 2025
Second this! Even Dialpad is a robust and popular alternative to Aircall with much cheaper options for users.