Aftership <> Commslayer Integration
By connecting Aftership with Commslayer we could display latest tracking updates in the side bar, for agents to reference quickly, as well as use Aftership “latest tracking update” variables.
In addition to this Aftership has tons of data on the package carrier, the carrier contact information etc. This will be extremely valuable to include in macros, canned responses, and AI “how to respond” insctuctions.
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