Automation: Filter for direction of mail

Right now when I send a new outbound mail I get this mail as a ticket in my converstion tab.

With this filter we can use aa automation as follows:
Trigger: Conversation/Message created

Filter: Direction: Outbound
Action: Resolve ticket, add label

I would add a label with β€œno answer”.

That way I can keep track of all my outgoing messages in one place and keep my inbox/conversation tab clean.

Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Date

Over 1 year ago

Author

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