Request for Follow Up Reminders or Automatic Follow Up Functionality
It would be incredibly helpful if CommSlayer had a follow-up feature that brings an email back into our inbox if a customer hasn’t replied within a set time frame like 2 days.
Alternatively, having built in functionality for automatic follow ups would make it much easier to stay on top of ongoing conversations and ensure nothing slips through the cracks.
Comments1
keven liu
May 16, 2025
(Please disregard the feedback in my original post—I have a clearer idea now!)
It would be incredibly helpful if CommSlayer had a “Pending” status that triggers automatic follow up messages to the customer every few days (e.g., every 3 days, up to 3 times) if they haven’t replied.
This way, the CRM handles the follow up, keeping conversations active without requiring our team to manually chase responses.
Zendesk offers something similar, and having this functionality in CommSlayer would be great for staying organized and responsive.