Active product filter hides products that exist in Shopify
Commslayer’s Shopify product search accepts the lowercase status filter active, but returned products show Shopify’s status as uppercase ACTIVE.
On September 24, searching “Acrylic Tube” without a status filter returned 9 products, including 5 marked ACTIVE. Searching the same term with status: active returned zero. We also reproduced zero filtered results for any other search using [lower_case]. Shopify Admin GraphQL stores product status values as [UPPER_CASE].
Please normalize product status values when applying the filter. An active product should appear in an active-only search. This currently makes catalogue searches appear empty even when matching products exist and are included in AI.
Comments1
Karri Koivuniemi
Sep 25
We’ll fix